Smaller companies or new sites

from £15.95 per user

Medium sized business with one or more offices.

from £17.95 per user

Large single-site or multiple locations

from £13.95 per user

Monthly fee includes

Polycom IP 331desk phone
(others available)other Polycom & Cisco handsets available		 included included included

Connectivity

Dedicated voice only broadband
(4-5 users)		 included included more info on connectivitycontact us to discuss ADSL SDSL, Ethernet or connectivity over your existing infrastructure.
Dedicated voice only broadband
(8-9 users)		 included included more info on connectivitycontact us to discuss ADSL SDSL, Ethernet or connectivity over your existing infrastructure.

License Features

'Pay as you go' serviceSingle monthly fee covers all service costs (calls are additional) or purchase equipment and pay a lower monthly rental. included included included
Retain existing phone numbersIn most cases BT numbers can be ported, and numbers from some other providers too. included included included
Free site-to-site callsIf you have more than one site or remote & home based staff, calls between each other are free. included included included
Competitive call ratesRates can be customised for your key destinations to maximise savings included included included
Voicemail & voicemail to emailVoicemail can be accessed from the handset or remotely, with the option to deliver voicemails to your email Inbox. included included included
Multiple call-forwarding optionsYou choose how to handle incoming calls when you are busy or unavailable. Deliver calls to voicemail, another extension or your mobile or home phone included included included
CommPilot ExpressConfigure multiple call forwarding options depending on status; in the office, out of the office, busy or unavailable. included included included
Web portal to manage user's featuresSet up key functions from your personal web portal included included included
Selective call acceptance / rejectionBlock or accept calls based on; the incoming number, time of day or day of week. included included included
Automatic callback included included included
3 way callingQuickly set-up three way calls from your phone. included included included
Alternative number (up to 10 for 1 user)Have up to 10 numbers for a single handset, ideal for serviced offices or multiple tenant offices. included included included
Speed dials8 single digit and 100 2 digit speed dials. included included included
Simultaneous ringingSet-up multiple phones (e.g. office and mobile)to ring simultaneously when you are called. included included included
Supports home workingAdd home workers or remote staff to the company dialling plan. included included included
Remote office featureAccess your phone service from any other phone e.g. clients office, hotel or home phone.Calls are billed to the company account. included included included
Hunt groupsCreate groups that allow users to answer calls within a team or department. included included included
Music on holdUpload your own music or marketing messages. included included included
Quick start guide & on-line help facilityWe provide a simple "get me started " guide plus detailed on line help facility. included included included

Cost per user

12 months £19.95 £22.95 £17.95
24 months £17.95 £19.95 £15.95
36 months £15.95 £17.95 £13.95

from £15.95 per user

from £17.95 per user

from £13.95 per user

"The service was delivered on time, for each phase of the move, without disruption to users or incoming calls. Excellent service"

Meet vivo

Independent advice and fresh thinking for your business telecoms needs.

www.vivotelecommunications.co.uk

Contact vivo

The TechnoCentre
Coventry University Technology Park
Puma Way, Coventry
CV1 2TT
0800 046 9460

Contact vivo